Term and Conditions

Last Updated: [Insert Date]

Welcome to SparkleGlam Jewelry! These Terms and Conditions outline the rules and regulations for using our website and purchasing our personalized jewelry and engraved gifts. By accessing sparkleglamjewelry.com, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Account Security

You may access most areas of our website without registration. When creating an account, you must provide accurate information and keep login details secure.

1.2 Content Ownership

All content on this website (images, text, designs, logos) is the property of SparkleGlam Jewelry or our licensors and is protected by copyright laws. Unauthorized use may violate these laws.

1.3 User-Generated Content

For personalized items, you may submit text for engraving. You warrant that this content doesn’t infringe any rights and is appropriate. We reserve the right to refuse offensive requests.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our:

• Engraved jewelry (bracelets, watches, lockets, rings)
• Personalized accessories (cufflinks, glasses, hip flasks)
• Sentimental gifts (ashes jewelry, christening gifts)
• Luxury items (personalized handbags, jewelry boxes)

Colors may vary slightly due to monitor settings. Product dimensions are approximate.

2.2 Personalization Process

Our handcrafted items require:

• 1-2 business days for processing before shipping
• Clear personalization instructions (spelling will be followed exactly)
• Approval of digital proofs when requested

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. For personalized items, production begins immediately after confirmation.

3.2 Pricing and Payment

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Prices are in USD. You’re responsible for any customs fees or taxes in your country.

3.3 Shipping

We ship worldwide except to some Asian countries and remote areas. Options include:

Method	Cost	Carrier	Delivery Time
Standard	$12.95	DHL/FedEx	10-15 business days after dispatch
Free Shipping	Orders over $50	EMS	15-25 business days after dispatch

4. User Responsibilities

4.1 Accurate Information

You must provide:

• Correct shipping address (we’re not responsible for errors)
• Valid payment details
• Accurate personalization instructions

4.2 Compliance with Laws

You agree not to:

• Use our products unlawfully
• Order prohibited items in your country
• Resell our products without authorization

5. Returns and Refunds

5.1 Standard Returns

We accept returns within 15 days of delivery for non-personalized items that are:

• Unused and in original packaging
• Accompanied by proof of purchase

5.2 Non-Returnable Items

These personalized items cannot be returned unless defective:

5.3 Return Process

1. Contact us within 15 days at [email protected]
2. We’ll provide return authorization
3. Ship items securely with tracking
4. Refunds processed within 5-7 business days after inspection

Note: Original shipping costs are non-refundable. Customers bear return shipping costs unless the return results from our error.

6. Liability and Disputes

6.1 Product Use

Our products are for personal use. We’re not liable for:

• Allergic reactions to materials
• Improper use of items (e.g., lighters, hip flasks)
• Damage from normal wear

6.2 Limitation of Liability

Our maximum liability is limited to the purchase price. We’re not liable for incidental or consequential damages.

6.3 Governing Law

These terms are governed by Arizona law. Disputes will be resolved in Mesa, AZ courts.

7. Policy Changes

We may update these terms. Continued use after changes constitutes acceptance. Major changes will be notified via email.

8. Contact Us

For questions about these terms:

SparkleGlam Jewelry
428 Dye Street, Mesa, AZ 85225, USA
Email: [email protected]