Privacy Policy

Last Updated: [Insert Date]

At SparkleGlam Jewelry (“we,” “us,” or “our”), we value the trust our customers place in us when purchasing our personalized jewelry and engraved gifts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sparkleglamjewelry.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number (optional for delivery updates).
• Order Details: Information about the personalized jewelry or engraved gifts you purchase, including engraving text and special instructions.
• Technical Data: IP address, browser type, device information, and pages visited to improve our website experience.
• Communications: Records of your correspondence with our customer service team.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for personalized jewelry, engraved watches, and other sentimental gifts
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and delivery updates
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We respect the personal nature of your gift purchases and only share information when necessary:

• Service Providers: We share information with trusted third parties who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping carriers, and website hosting.
• Legal Compliance: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement appropriate measures to protect your information:

• All transactions are protected by SSL encryption technology
• We do not store your complete payment card details on our servers
• Access to personal information is restricted to authorized personnel
• We regularly review our security practices to ensure protection of your data

While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request details about the personal information we hold about you.
• Correction: You may update or correct your account information.
• Deletion: You may request deletion of your personal information, subject to legal requirements.
• Marketing Communications: You may opt-out of marketing emails by using the unsubscribe link in our messages.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Analyze website traffic and improve our services
• Provide personalized recommendations for jewelry and engraved gifts

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding some parts of Asia and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our personalized jewelry and gifts are intended for purchase by adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy occasionally.